Satisfaction Guarantee
Satisfaction Guarantee
Satisfaction Guarantee & Our Promise
Quality You Can Trust
At RIVASSI WATCHES CO, we understand that purchasing a luxury watch is a matter of trust. Our reputation is built on transparency, excellence and uncompromising service.
Our goal is simple: not just to meet your expectations, but to exceed them.
To ensure you can shop with complete peace of mind, we offer our Security Promise:
🛡️ Our Triple Security Guarantee
1. Authenticity Guarantee
Every watch in our collection is carefully inspected by experienced watchmakers. We guarantee that each watch matches its description and is authentic. With us, you always know exactly what you are purchasing — quality without risk.
2. 24-Month Warranty
We stand behind our products. If your watch develops a manufacturing defect within the first 2 years (24 months), we will take care of the repair or replacement free of charge.
(Our Terms & Conditions apply.)
3. Best-Value Promise
We offer luxury at fair conditions. For us, a great deal is not defined by price alone, but by overall value: a verified watch, excellent condition and included services such as insured shipping.
Why Choose RIVASSI WATCHES CO?
✅ Hassle-Free Returns (45 Days)
Changed your mind? No problem. If you are not 100% satisfied, you may return or exchange your watch within 45 days. Simple, fair and transparent.
✅ Free & Fully Insured Shipping
We cover all shipping costs. Every order is packed securely and discreetly and is fully insured. Once your parcel leaves our facility, you will receive a tracking number so you can follow its progress at any time.
✅ Secure Checkout & Data Protection
Our checkout process is SSL-encrypted and secure. We offer trusted payment methods. Your data belongs to you — we never share personal information with third parties.
✅ Excellent Customer Service
We do not hide behind emails. Our team of watch experts is available to answer your questions. Whether before or after your purchase — we are here for you.